All sales are final once shipped. We do not accept returns of food or consumable products.
In the event of a reported issue, customers must provide reasonable supporting documentation for evaluation, which may include photographs of packaging and contents, shipping labels, and order information.
We reserve the right to determine whether a claim is valid and to issue, at our sole discretion, a replacement, refund, or credit.
Refunds, when issued, will be processed to the original form of payment. Please allow 5–7 business days after claim reconciliation for processing. Processing times may vary depending on financial institutions.
We reserve the right to deny claims that cannot be substantiated or where external factors outside of our control may have contributed to the issue.
Order cancellations are only permitted prior to shipment. Once shipped, orders cannot be canceled.
All sales are final once shipped. We do not accept returns of food or consumable products.
In the event of a reported issue, customers must provide reasonable supporting documentation for evaluation, which may include photographs of packaging and contents, shipping labels, and order information.
We reserve the right to determine whether a claim is valid and to issue, at our sole discretion, a replacement or refund.
Refunds, when issued, will be processed to the original form of payment. Please allow 5–7 business days after claim reconciliation for processing. Processing times may vary depending on financial institutions.
We reserve the right to deny claims that cannot be substantiated or where external factors outside of our control may have contributed to the issue.
Order cancellations are only permitted prior to shipment. Once shipped, orders cannot be canceled.